The TSA Career Coaching Service Newsletter
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Issue No. 9

October 2009

In This Issue
Past Issues

July 2009

August 2009

September 2009

Archive

Useful Links

TSA Career Coaching

TSA Career Toolbox

USAJobs.com

Contact Us

TSA Career Coaching:

(24 hours a day, 7 days a week)

Email us

Or call: 1-866-619-3697

TTY: call 1-800-877-8339
and request 1-866-542-9096

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New Year's Resolutions

The beginning of a new year – even a fiscal year – is a great time to reflect, take inventory and set or re-commit to goals.

Past issues have dealt with tools and skills that can help you grow and develop in your career. This month's article discusses something you need to make decisions and measure progress: information. Specifically, a written record of your challenges and accomplishments, even the seemingly minor ones.

The article summarizes the reasons this information is so useful. After you read it, make a 'new year's' resolution to try the suggestions. Why not take advantage of the resources available to you, like the TSA Career Coaching Service? You might be impressed next October 1st at how much you accomplished in a year (and you'll have the written record to prove it).

Testimonial

"My Career Coach was absolutely amazing; he helped me believe in myself by giving me encouragement and positive feedback. He reviewed my resume and guided me through the interview process with practical suggestions that really helped. With his support and knowledge, I realized my promotion was obtainable. I encourage everyone to use this service!"

Anne, IAD

Tracking Your Accomplishments: A Winning Career Strategy

By Julie Kasten, TSA Career Coach

You have a performance review scheduled with your supervisor and expect that it will go pretty well. After all, it's been a busy year and you've had a packed schedule. You've put in so many hours, but do you remember all of the relevant details of your accomplishments? And, most important, can you convey your contributions to your supervisor in tangible terms?

Why it Matters

Positive performance reviews are essential to advancing your career, but it's often difficult to remember all of your achievements when evaluation time comes. Working at such a fast pace, we often lose track of the many things we achieve on the job.

Recalling and articulating these details is just as crucial during a job interview or when writing narrative responses to questions in vacancy announcements. The more relevant and specific information you share about your experience, the more memorable you will be as a job candidate. In order to stand out from other well-qualified candidates, you will need to share solid, memorable examples of your skills in action.

How it's Done

So how do you prepare now for success at these crucial career moments? Start keeping track of your achievements by documenting the major tasks and projects you complete at the time you complete them. Compile a list of duties you've assumed inside and outside your role, projects you've personally spearheaded, and accolades that you've received.

A popular structured interview question asks candidates to describe their biggest failure on the job and what they learned from it. So, keep some notes about success and, yes, failures, at work—big ones, little ones, progressive gains, educational achievements, positive feedback, negative feedback—you name it. When you come up with a great new time-saving process, make a note about it and date it.

Start storing nuggets of information for your annual performance evaluation or your next interview, and build your case for future advancement.

Keeping a record of your accomplishments does not need to be complicated. It can be as simple as adding a notation on your calendar, keeping a separate file on your computer, or a simple series of Post-its, provided you don't lose them. Make some notes on the latest version of your resume as a reminder to yourself. Keep an informal work journal as a tool to track what you've done, what you are doing now, and what you might be able to do in the future.

Whatever method you select, the important thing is to have your record readily available when you need it. So next time you complete a noteworthy project, don't just move on to your next task. Compose a quick email or note to yourself capturing the highlights so you won't forget. Add it to your running file of accomplishments. Then, when your performance review rolls around and you are actually encouraged to sing your own praises, you won't have to scramble for material.

Not sure what to record? Imagine yourself in an interview describing your accomplishments to someone you have never met. Use the Challenge-Action-Result formula:

  • What challenge needed to be resolved?
  • What obstacles did you have to overcome?
  • What steps did you take to meet the challenge?
  • What happened as a result of your actions?

Your TSA Career Coach will be happy to help you to shape this language for maximum impact—and help you to use it effectively in a variety of settings.

The Bottom Line

You are in the best position to know just what you have achieved on the job throughout the course of a year, and it's your responsibility to convey this persuasively—in your performance evaluation, and in interviews. In many instances, your supervisor will not have been able to track the details of your accomplishments. Even if you work side-by-side, he or she may not remember the specifics of your contributions later.

Assume that no one else is going to keep track for you, and that no one else will be able to fully articulate how you add value without specific and tangible reminders.

So start keeping track of your accomplishments today. Not tomorrow. Not next week. Not next month. Today. You'll be glad you did.

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What Can Career Coaching Do For You?

TSA provides confidential individual career coaching assistance at no cost to TSA employees. The TSA Career Coaching Service can help you with writing resumes, preparing for interviews, and planning for career development.

The TSA Career Coaches are professional counselors who work with clients from a wide range of fields, and draw on their extensive training and experience in every aspect of career development to help you. Click here to learn more about them and their credentials.

Career Coaches can help you:

  • Maximize your success by learning ways to increase your on-the-job productivity and reach your goals
  • Develop a personal career plan based on your interests and goals
  • Compete more successfully for advancement
  • Seek constructive feedback from and work collaboratively with your supervisor, to implement approved developmental activities.

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Resources of the Month

Website:

Office of Personnel Management pages for Federal Employees. This site offers career, development and general resources designed specifically for federal employees.

Books:

Career Distinction: Stand Out by Building Your Brand (Kirsten Dixson, William Arruda 2007). "The increasing pace of change in the business world gives you less time than ever to make your professional mark. Career Distinction demonstrates how to express who you are and the value you bring to your organization...."

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