The TSA Career Coaching Service Newsletter
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Issue No. 1

February 2009

In This Issue
Useful Links

TSA Career Coaching

TSA Career Toolbox

USAJobs.com

Contact Us

TSA Career Coaching:

(24 hours a day, 7 days a week)

Email us

Or call: 1-866-619-3697

TTY: call 1-800-877-8339
and request 1-866-542-9096

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Welcome!

This monthly newsletter will feature career planning articles, tips and tools to keep you informed about the resources available to help you achieve your career goals.

The TSA Office of Human Capital will e-mail the newsletter to you each month. Current and past newsletters will always be available at TSACareerCoaching.com, the TSA Career Coaching Service website.

If you have feedback or suggestions for this newsletter, please email us at: .

What Can Career Coaching Do For You?

TSA provides confidential individual career coaching assistance at no cost to TSA employees. The TSA Career Coaching Service can help you with writing resumes, preparing for interviews, and planning for career development.

The TSA Career Coaches are professional counselors who work with clients from a wide range of fields, and draw on their extensive training and experience in every aspect of career development to help you. Click here to learn more about them and their credentials.

Career Coaches can help you:

  • Maximize your success by learning ways to increase your on-the-job productivity and reach your goals
  • Develop an individualized plan for your career, based on your interests and goals
  • Compete more successfully for advancement
  • Seek constructive feedback from and work collaboratively with your supervisor to learn how to implement approved developmental activities.

5 Ways to Advance Your Career
By Michele Lewis, TSA Career Coach

Whether you've been working for the TSA for five months or five years, you can plan to take your career to the next level. There are many reasons why you may want to move up or take on different responsibilities within the workplace:

  • You know you could take on more responsibility and be more valuable to your employer.
  • You've already taken on more responsibility, with good results.
  • You're pretty sure your managers like your work, but they haven't mentioned a promotion yet.
  • You'd like the chance to add some new tasks – to keep fresh and motivated.
  • With new assignments and more experience, you could apply for a higher-level job later.
  • A new title would give you more credibility.
  • You could use more money.

Today, TSA employees are encouraged to create and manage their own career paths. You could work towards a promotion to advance your career, but remember that you could also make a lateral transition in order to put yourself in a good position for future opportunities and long term advancement. Either way, here are five strategies you can follow to help advance your career within TSA and beyond!

  1. Develop Mentoring Relationships
    One recent study found that in four out of five promotions, those promoted had a mentoring relationship with someone higher in their agency who helped spread the good word about them. Mentors can also be great sources for information and career guidance. Before you pursue advancement, it's a good idea to find somebody in the position you're targeting who is willing to take you under their wing. An informal mentor will provide you with the opportunity to better understand the position and make sure that it's what you want; demonstrate to your manager that you've taken the initiative to learn the ropes; and give you a friendly ear you can go to for advice when you do get a promotion.
  2. Acquire New Knowledge and Skills
    One of the best ways to succeed in getting a promotion is to expand your knowledge and skills sets in areas that are critical to the agency. Any time you have the opportunity to learn something new, you should take it. In particular, when you're seeking a promotion, you'll impress your boss if you can show that you've learned new skills that go beyond your current position. Encourage them to give you extra projects or tasks that will help you work towards your goal. You also might consider earning additional certifications, taking OLC classes, or going back to school for a degree. Doing this while working full time can be tough, but with the ever-increasing availability of on-line classes and self-study materials, it's definitely possible. Don't forget that you can talk with a career coach to help develop a career plan and discuss ways to help you move forward!
  3. Build Your Network
    Develop contacts and relationships throughout the agency by volunteering to serve on other teams and committees. The more people who know you, your strengths and abilities, your value to the agency, and your ambitions, the more likely your name will be discussed when opportunities arise. By staying in touch with those in your work environment, you'll also gain valuable access to information about upcoming promotions, trends in your field, and growth within the agency.
  4. Know Your Stuff
    Master your current job by learning all of the competencies in your position. Be known as an "expert" in your particular job or function. Sometimes, actions speak louder than words. The best way to show that you deserve advancement is to simply shine where you are now. Go above and beyond the call of duty. Try to come up with solutions to problems that haven't been addressed yet. If your deadline is Friday, try to have everything done by Thursday. Finally, be a team player and a leader. These are two qualities that are really valued in the workplace and if you're able to work well with others and shine in your own work, this will show your superiors that you can be a proper leader. Remember, being a leader doesn't mean you have to manage others, you can lead by setting a good example.
  5. Establish a Bond with Your Manager
    It might help to think of your manager as one of those border guards between countries. They can either raise the gate and wave you through to your next position, or they can keep the gate down and block you from any movement within the agency. Therefore, you want to use any opportunity to make your manager a key supporter. Routinely sit down with your manager to find out what his or her needs are and how you can help meet them. Specifically, don't wait for a review to find out how you're doing. Set up a meeting with your supervisor every three months to seek input on how you can improve. When you meet, listen with an open mind by viewing this as a learning experience that can pay big dividends. You are buying yourself time to make needed changes before your official review. Finally, be a proactive problem-solver. If a difficult situation arises, be sure to come up with at least one solution before going to your manager about the situation. This will show that you can take initiative and think on your feet.

Overall, it is important to work well in the present, but be thinking about the future and where you want to be. If you would like more input on how to advance your career or how to figure out what might be the best route for your career, please contact the TSA Career Coaching Service.

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A Wealth of Information: the Occupational Outlook Handbook
By Wade Leuwerke, Ph.D., TSA Career Coach

The Occupational Outlook Handbook (OOH) is a tremendous resource for individuals interested in gathering information about specific careers or different industries. The OOH is maintained by the Bureau of Labor Statistics and is easily accessed online at www.bls.gov/oco.

The information available in the OOH ranges from a general description of a job to detailed compensation information at a specific part of the country. The following overview will provide an orientation and description of the different sections of the OOH as well as recommendations on how to effectively use this tool in the career search process.

The first task is to search the OOH to locate desired information. There are three methods of search available online. A search box on the left side of the web page allows users to type specific job titles. For example, a recent search for 'law enforcement' returned the following links: Police and Detectives; Correctional Officers; Claims Adjusters, Appraisers, Examiners, and Investigators; Security Guards and Gaming Surveillance Officers; and Private Detectives and Investigators. The left hand column of the OOH page also lists job categories. Clicking on Service and then Protective Service returned Police and Detectives. Finally, the middle of the main page has a searchable alphabet. Clicking on P and scrolling down located the same occupation, Police and Detectives.

Each occupation listed in the OOH is accompanied by a wide range of information about that career. Listed first are a few significant points or highlights about the profession. Next is typically the longest section of the page, describing the nature of the work. It is here that typical job duties, expectations, and information about a typical day will be described. This description should provide enough information to evaluate if this is a position that warrants further exploration. Often this first section is divided among specific job titles. For police and detectives there are descriptions for uniformed police officers, sheriffs and deputy sheriffs, state police officers, detectives, fish and game wardens, as well as positions within the federal government. This section typically concludes with some specific information about the work environment for individuals in these positions.

The next section in the OOH describes the education and training requirements, other qualifications, as well as advancement within the profession. Depending on the occupation, there may also be information about licensure or certification opportunities. The description of police and detectives notes that some college or a college degree is required for many positions. Additional information about training within specific agencies is outlined.

The employment section of the OOH describes the number of individuals employed in that profession across the United States. Additional information may include the percentage working in specific roles. For instance, 79% of police and detectives work at the local government level. Other occupations may have more detailed breakdowns by specific job title. Counselors, for example, breaks down employment numbers across a variety of specializations: school, rehabilitation, mental health, substance abuse, etc.

The next OOH section is labeled job outlook. This area provides information about employment change, a 10 year projection for growth within each occupation. Currently the OOH details the job outlook for each profession from 2006–2016. The OOH uses specific language to categorize expected employment change. The projected change is labeled between grow much faster than average to decline rapidly. There are a total of 7 ratings based on projected percentage increase or decrease in job growth during the projected period. Police and detectives is projected to "grow about as fast as average" which translates into 7 to 13% growth during the time period. This information may be helpful and interesting as it may factor into career change ideas. If an occupation is projected to decline slowly and an individual must spend 2 years in education or training, the job prospects at the end of that period may be less favorable.

Within this same section some occupations have a job prospects rating, which is an estimation of the likely level of competition that applicants will encounter during the projection period. Job prospects can be rated 'very good to excellent,' 'good or favorable,' or 'may face keen competition.'

The projections data section provides a more detailed breakdown of expected employment across the different types of settings where individuals in a given profession are employed. A link to a PDF table containing more detailed projects is available. This information may be helpful to job seekers with a very specific industry or employment setting in mind.

The next section, earnings, is of interest to most individuals considering a career change. A variety of data is provided in this section. First is the median income for the profession. The median is the annual or hourly salary at which half of all individuals earn more and half earn less. Unlike an average, the median is not influenced by very high or very low wages. Next is the earnings range for the middle 50% of individuals, followed by the income of the lowest and highest 10% of workers in this field. Additional earnings information may include median income according to different employment settings, such as a comparison of private industry, government, or self-employment. At the bottom of this section is a link for the latest wage information which provides more detailed and specific description of earnings across employment settings, areas of the country, as well as information about which parts of the country have the highest concentration of individuals employed in that occupation. This information may be valuable if individuals are considering a move to specific locations or have the option to move to a low concentration area where employment prospects may be greater.

The next section, related occupations, provides an opportunity to expand the career search. For example, if detective does not sound as appealing after researching the occupation, it is possible that a related occupation may be more promising. A link to probation officers and correctional treatment specialists, along with several others, can be found in this section and allows additional exploration of a related profession.

The final section is sources of additional information. This area can be tremendously helpful for individuals searching for occupational information. There are a number of ways to make effective use of this section. Links to professional organizations within the profession are often located in this section. These associations often provide more detailed information about how to get involved in the profession, training and educational requirements, specializations or subspecialties within the job, and often actual job postings. These postings can be quite informative about the employment picture within a given profession. Review of job announcements will often provide information about what actual employers are seeking in terms of skills, qualifications, experience, and training. Job duties and expectations are often outlined in a job posting, as well as information about compensation and benefits within that industry.

The links in this section may also be used for social networking and information gathering. National organizations may have links to state or regional associations that individuals can use to contact people in their area who are currently employed in the occupation of interest. These contacts can be crucial in developing a network within the industry, particularly if the job seeker is coming from an unrelated industry. Local organizations may also be a source of contact information to conduct an informational interview, typically a 20–30 minute conversation when individuals are able to ask someone employed in an occupation job specific questions.

All together the Occupational Outlook Handbook is a tremendous resource for individuals engaged or considering starting the career search process.

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Resources of the Month

Website:

Monster.com offers some great advice on interview preparation, practice, performance and follow-up. Select an industry or professional sector and practice with an excellent 'virtual' interview.

Book:

What Got You Here Won't Get You There: How Successful People Become Even More Successful by Marshall Goldsmith with Mark Reiter (Hyperion, 1st edition, 2007). See a detailed review at Leadership Tools.

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