TSA Career Coaches are professional counselors who work with clients from a wide range of fields and draw on their extensive training and experience in every aspect of career development to help you. Learn more about them and their credentials below. Also, you may read the Frequently Asked Questions (FAQs, under Career Coaching Services).
Key to Acronyms:
|CMF = Career Manager Fellow
EdS = Education Specialist
GCDF = Global Career Development Facilitator
LP = Licensed Psychologist
LPC = Licensed Professional Counselor
JD = Juris Doctor (Law)
MA = Master of Arts
|MCC = Master Career Counselor
MCDP = Master Career Development Professional
MHSP = Mental Health Service Provider
MEd, MS Ed = Master of Education
NCC = Nationally Certified Counselor
NCCC = Nationally Certified Career Counselor
PhD = Doctor of Philosophy
PHR = Professional in Human Resources
Sue Aiken, MA, NCCC, MCC
Sue Aiken is a Nationally Certified Career Counselor and a Master Career Counselor. She is a past Chair of the Career Development Program and is an Associate Professor of Career Development at John F. Kennedy University near San Francisco. She maintained a private practice in the Bay Area for many years before moving to a more rural setting and into co-housing. She is a member of the California Career Development Association, National Career Development Association. Sue was named Outstanding Career Practitioner of the Year by the National Career Development Association. She has a Master’s degree in Career Development from John F. Kennedy University.
Janis Ashkin, MEd, NCC, NCCC, MCC, GCDF
Janis Ashkin has worked in the field of career development for more than 18 years in Atlanta, Georgia. As one of the original TSA Career Coaches, she has worked with employees across the country and assisted many participants of the MLDP and SLDP programs. Janis has visited numerous airports to deliver workshops on career development topics including resume writing and interview skills. Janis also provides career counseling, executive coaching, and delivers career development and communication skills classes for employees of the Federal Deposit Insurance Corporation. She currently serves as a member of the Faculty Staff Assistance Program at Emory University, providing career counseling, executive coaching and career development workshops and to employees of Emory University and Emory Healthcare. Janis previously served as a staff member of Project Ideas at Kennesaw State University, teaching the Global Career Development Facilitator curriculum throughout the Southeast. Janis has a Masters degree in Counselor Education from Georgia Southern University and a Bachelors degree in Sociology from the State University of New York at Fredonia. Recently, Janis completed a Human Resources Certificate in Conflict Management from Kennesaw State University.
Liz Bailey, MS, LPC, NCC
Liz Bailey has over nine years of experience career coaching in the government, non-profit, and higher education settings. Liz works full time as the Associate Director for Career Education and Counseling at Georgetown University’s Career Education Center. Liz is experienced in using a variety of career assessments and is a Certified Myers-Briggs Type Indicator practitioner. She is also a member of the American Counseling Association, National Career Development Association and Maryland Career Development Association. Liz earned a Master’s degree in Clinical Community Counseling and a Post-Masters Certificate in Career Counseling from Johns Hopkins University. Liz is also a graduate of the Professional Management Certificate Program at Georgetown University and the Becoming a Leader of Character program at the National Center for Leadership in Washington, DC.
Mark Becker, PhD, LP
Mark Becker has spent his career helping others to find the right career path for them, and helping them to make the most of the career path they choose to follow. As the director of the career exploration service at a large university, he oversees the delivery of developmental career services for the campus. In addition, he has worked with private career coaching clients with a variety of backgrounds and needs. Mark is able to assist in all facets of the career journey, from resume preparation and interview coaching to exploration of career goals and future-planning. He utilizes a wide variety of career interventions and tools, and his interventions are driven by the client’s needs to ensure the time is productive for them. Dr. Becker has a Ph.D. in Counseling Psychology with an emphasis in Vocational Psychology and is a licensed psychologist.
Michelle Beese, MS, NCC
Michelle Beese worked in private industry for 25 years, including 15 years in the airline industry, before obtaining her Master’s degree in Counseling Education, with an emphasis in Career Counseling from California State University, Sacramento in 1999. She began her career counseling work at Notre Dame de Namur University in the fall of 1999 as the Internship Coordinator and part-time Instructor. She is also an Adjunct Instructor at California State University, Sacramento, and an Adjunct Counselor for Folsom Lake College. She has served on the California Career Development Association Board as the Northern California Public Awareness Representative, President Elect, President, and Past President. Michelle was also the Western Region Trustee and the National Career Development Month Chair for the National Career Development Association.
Jon Brandon, PhD, LP
Dr. Jon Brandon has 20 years of experience providing career counseling and assessment to a wide range of people seeking new opportunities. Jon has taught classes on the career search process to undergraduate college students as well as older adults re-entering the workforce, and he regularly teaches and supervises doctoral counselors-in-training who are learning to provide career and personal counseling to others. Jon is a practicing licensed psychologist and helps people with a variety of concerns to make changes in their lives and reach their personal and professional goals. Jon earned his Ph.D. in Counseling Psychology from the University of Southern Mississippi.
Michelle Carroll, MA
Michelle Carroll is a career counselor with more than 15 years of combined experience in the areas of career development, career management, and job search coaching. She is passionate about staying current with cutting edge trends and technology in career development as she helps her clients navigate career transitions. She has successfully navigated many career transitions that include: entering and exiting the workforce, returning to school, and returning to work after an extended absence. Therefore she connects well with clients experiencing similar transitions.
Michelle offers a wealth of knowledge and expertise gleaned from her experiences as an Adult Educator, Corporate Recruiter/Job Placement Specialist, IT Business Administrator, and Small Business Owner. She has developed and facilitated numerous workshops and taught college and continuing education courses, including: Career Planning, Job Search Methodology, Resume Writing, and Interviewing Techniques. Michelle has also provided career counseling and coaching to both adults and students in career transitions such as career changers, re-entries, and entrepreneurs.
Michelle’s dedication to the field of career development can be seen through her commitments and prior experiences. Since obtaining her Bachelor’s Degree in Sociology from the University of Maryland and her Master’s Degree in Career Development from John F. Kennedy University, Michelle has held positions in the federal government, corporate and private sectors and well as her most recent position as a career counselor at the University of Maryland University College. Michelle has also served at the President Elect and President of the Maryland Career Development Association and is a member of the National Career Development Association and American Counseling Association. She holds the following certifications: Master Career Development Professional and Online Networking Professional Specialist.
Rozan Christian, PhD
Rozan Christian combines her training and experience as a counselor with her more than 20 years of practical work experience in private industry to help individuals address their career development needs. She also serves as an adjunct professor at the University of North Texas. She divides her time between providing career coaching for the TSA and maintaining a private practice in Dallas, Texas. The focus of her private practice involves assisting her clients through life transitions, drawing from the research that she has conducted related to life-changing events. Rozan is a Licensed Professional Counselor Supervisor who holds a Doctoral degree in Counseling from the University of North Texas. She also holds a Master’s degree in education from Southern Methodist University. Rozan is a member of the National Career Development Association as well as the Texas Counseling Association.
Michael Hall, PhD, CMF
Michael Hall brings to the TSA Career Coaching Service, over 20 years of career counseling, coaching, and education experience. His expertise in self-assessment was honed while helping MBA graduate students, and other adults in career transition, in the resolution of their personal and career-choice dilemmas. Having taught career development and group leadership courses at three universities, he is frequently an invited feature-trainer at various national career venues. Since 2000, Hall has been in private practice providing comprehensive organizational career management services to high-potential executives, senior managers, and professionals confronting individual and organizational barriers to life-career success and satisfaction. Michael earned a Ph.D. in Counseling Psychology, with dual concentrations in career development and marriage/family counseling. For contributions to the careers field, Hall received the Career Manager Fellow (CMF) designation, the highest awarded by the Institute of Career Certification International.
Fred Hecklinger, PhD, LPC, NCCC
Dr. Fred Hecklinger is a Licensed Professional Counselor in Virginia and a Nationally Certified Career Counselor. After a 40+ year career in higher education as a Counselor, Coordinator of Counseling Services, and Dean of Student Development, Dr. Hecklinger teaches graduate courses in lifestyle and career development and provides professional counseling and consulting services at various federal agencies. He is the co-author of “Training for Life: a Practical Guide to Career and Life Planning”, now in its seventh edition. Dr. Hecklinger earned his PhD from New York University.
Karin Kase, MA, MEd
Karin is a career management professional with over 17 years of experience in corporate career centers, higher education and in the outplacement industry. Her strengths are in helping individuals to identify their skills and accomplishments, ultimately increasing their confidence and success in their job search.
Karin’s professional experience includes managing the career services office at the Anderson School of Management, at the University of New Mexico. Additionally, she has provided career coaching to employees within companies and to individuals who have been downsized. She is the past President of the New Mexico Career Development Association and continues to serve on the Board. A qualified administrator of the Myers-Briggs Type Indicator, she holds a Masters in Higher Education and a Masters in Psychology.
Wade Leuwerke, PhD, LP
Dr. Wade Leuwerke has over nine years of experience in career counseling, working with clients to explore career choices, college majors, career changes, and interpreting a wide variety of career assessments. Wade has also conducted research on vocational interest development, career counseling process, career self-efficacy beliefs, and career exploration. His Doctoral degree is in Counseling Psychology with an emphasis on Vocational Psychology. Wade is a licensed psychologist in the state of Iowa.
Anna Levy, MA, LPC, NCC
Anna has spent more than ten years providing counseling services in various school, university, and community settings. Prior to joining the TSA Career Coaching Service, she spent several years as the Senior Career Counselor at Georgetown University. In that role, she helped clients progress towards their professional and personal goals in a variety of fields, including the federal government. A licensed professional counselor in the District of Columbia, she holds a Master’s degree in Counseling from Wake Forest University and a Bachelor’s degree in Government from the University of Maryland. She is a member of the American Counseling Association and the National Career Development Association, and is a Certified Myers-Briggs Type Indicator practitioner.
Michele Lewis, MA, NCC
Michele Lewis has over 10 years of experience in career counseling, coaching, consulting, teaching, and organizational development. She has served as an Associate Director for Counseling and Career Services for a community college and has worked as a Employee Development Specialist for Discovery Communications. Michele has a Master’s degree in career counseling from the University of Maryland, is certified in the administration of the Myers-Briggs Type Indicator, is a National Certified Counselor, and has received training in distance coaching.
Leigh Moore, MSW, PHR
Leigh Moore is a Career Coach and Trainer with over 15 years of human resources, career coaching, and training experience. Leigh has a Master’s degree in Counseling from the University of Georgia and she earned her Professional in Human Resources (PHR) certification while working as a Human Resources Generalist. Leigh loves her career coaching work and has expertise in all aspects of the job search process and career planning where she is qualified to administer multiple career assessment instruments such as the Myers Briggs Type Indicator and Strong Interest Inventory.
Leigh is skilled in helping clients in the Federal government to determine the knowledge, skills and abilities that make them a good fit for positions they are seeking. Leigh is adept at analyzing vacancy announcements and candidates’ qualifications to help clients focus their resumes on the key knowledge, skills and abilities that hiring managers consider important. Leigh loves to help clients “tell their story” both in resumes and interviews.
Jessica Rodriguez-Feo, MA, NCC
Jessica Rodriguez-Feo possesses extensive experience in helping clients successfully navigate their career challenges. Prior to working as a Career Coach for Career Development Alliance, Jessica worked in the field of higher education for over 12 years providing counseling, coaching, and advising services to students at Georgetown University and the George Washington University. Jessica has counseled clients regarding career exploration and planning, job search strategies, federal and private-sector résumé and cover letter writing, and interview preparation. Jessica is passionate about helping clients reach their highest potential in their careers. Jessica is a Nationally Certified Counselor, a Certified Myers-Briggs Type Indicator practitioner, and a member of the American Counseling Association and National Career Development Association. Jessica earned her Master’s degree in Community Counseling from the George Washington University and her Bachelor’s degree in Psychology from the University of Maryland.
Martha Russell, MS, MCC, NCC
Martha Russell maintains a private career consulting firm and has provided career development services as a career counselor, consultant, trainer and frequent conference presenter since 1987. She is a past president of the National Career Development Association (NCDA) and the California Career Development Association (CCDA). She works extensively with federal employees in a variety of agencies and has been working as a career coach with TSA since 2005. Other federal agencies have included the Department of Defense, National Institute of Corrections (NIC), and the U.S. Forest Service. She is a frequent traveler through many airports as she delivers NIC training nationwide. She is very appreciative of the services TSA staff provides and is proud to be a part of the coaching team.
Martha has served as an adjunct faculty member at John F. Kennedy University in California and City University in Vancouver, Washington. She is also a Global Career Development Facilitator Instructor and a National Institute of Corrections Master Trainer for program managers and law enforcement officers. Martha holds a Master’s degree in Career Counseling from California State University-Sacramento and a Bachelor’s degree in Theatre Education from Texas Woman’s University.
Eraina Schauss, PhD, LPC, MHSP, NCC
Dr. Eraina Schauss began work as a Career Counselor at Georgetown University at the Career Education Center. Over her years as a clinician, adjunct professor, supervisor and post-doctoral fellow, she has developed extensive experience in psychological testing and career assessments. Eraina ascribes strongly to career construction theory and is passionate about working to help individuals achieve their fullest career potential. She has taught numerous graduate level courses, practiced and trained students in a variety of career and mental health settings, and presented at the National Career Development Association conference. Eraina received her Ph.D. in Counseling, Human and Organizational Studies from George Washington University. She holds Master’s Degrees from both Cambridge University and the London School of Economics and Political Science and a Bachelor’s Degree from Boston College. She is a dually licensed professional counselor and mental health service provider.
Larry Sechney, GCDF, MA
Larry retired as Director of Career Services at Kutztown University in Pennsylvania and brings about 30 years of experience in the field of career planning, career development, and placement. Most recently, he served as President of the Pennsylvania Association of Colleges and Employers (PennACE) and served on the National Association of Colleges and Employers (NACE) Professional Standards Task Force.
Prior to his experiences in Career Services, Larry worked in both Financial Aid and Veteran’s Affairs. He holds a Bachelor’s degree in Education and Master’s degrees from Lehigh University in both Counseling and Educational Leadership.
Jerry Touslee, EdS
Jerry Touslee brings a wealth of experience in career counseling and coaching to serve the needs of employees in their professional development. Jerry’s mission is to help employees succeed in their jobs as well as help employers enjoy the benefits of having the best employees. Over the past twelve years, over three thousand people have sought Jerry’s assistance in both planning their career goals and in taking the necessary actions to reach their goals. He has consulted with human resource directors of major corporations and has conducted seminars in employee selection, succession planning and outplacement. Currently, Jerry is a Career Counselor in the Career Management Program of the Federal Deposit Insurance Corporation. Having taught career classes at the University of Missouri and Webster University, Jerry has acquired extensive experience in measuring abilities, aptitudes, motivated interests and personal traits that contribute to success on the job. Employers consult him to help employees overcome obstacles that could stand in the way of their career success. He is often described as a ‘people engineer’ for his efforts in bringing employees together in a collaborative effort toward reaching company objectives. With advanced degrees in Career Counseling and Gerontology, he has developed programs that help experienced workers re-career, care for their elders and plan the non-financial aspects of their retirement.
Lorene Ulrich, PhD
For over 25 years, Lorene Ulrich has been helping diverse groups of individuals reach their career goals. As a National Team Leader with AARP, Lorene initiated and directed educational and advocacy programs relating to older worker issues. Lorene has been a Career Counselor at Roger Williams University (Bristol, RI) working with alumni, graduate and undergraduate students. She has provided career consulting services to various organizations including the U.S. Department of State assisting senior-level executives and managers develop and implement individual career and retirement plans; she has facilitated online chats for mature job seekers on Monster.com; and she has coached spouses of relocating Amgen Corporation executives with their own career transitions. She has also served as an adjunct faculty member at Virginia Tech University in Blacksburg, Virginia, and George Mason University in Fairfax, Virginia. Lorene received her Ph.D. from Virginia Tech University.
Nancy Wallace, MEd, NCC
Nancy Wallace is an experienced career professional with over 20 years experience in managing career programs, providing career counseling/coaching to individuals and groups, and facilitating training in career and retirement planning. In addition to providing career coaching and leadership development services to TSA employees, Nancy is a contract career counselor for the Federal Deposit Insurance Corporation, the State Department, and a seminar facilitator for the National Institute for Transition Planning. Prior to these current affiliations, she spent over 17 years managing the career planning program at George Mason University, Fairfax, Virginia and serving as a counselor/trainer for Fairfax County Career Development Program.
She is experienced in administering and interpreting career and personality assessments, including the Myers Briggs Type Indicator; guiding aspiring leaders through 180/360 degree assessment feedback; and coaching employees in creation and implementation of an Individual Development Plan.
Nancy has a Master’s degree in Counseling and Adult Development from Virginia Tech, is a National Certified Counselor (NCC), a Career Development Facilitator (CDF), is certified by National Career Development Association as a Career Development Facilitator Instructor, and has held additional credentials in counselor supervision, gerontological counseling training, and mediation.